Customer satisfaction is our goal: however we realize that sometimes returns or exchanges are necessary. If for some reason you are not completely satisfied with your purchase, please email us sales@elitecarcovers.com and we will do all possible to satisfy all your needs.
- We offer 30 days money back.To initiate a return/exchange, you must request a Return Authorization Number (RA#) within 30 days of receipt of the product. After the 30 days period, returns are not acceptable.
Please note:
(R)eturn (M)erchandise (A)uthorization # is required for all returns/exchanges. Items without RMA# will not be accepted and credit will not be given. RMA number must be clearly printed on the shipping label. - All items must be received in a new, unused and in ready to sell condition (including all original packaging, parts, and paperwork)
- In case of return or exchange, shipping charges back to us would be buyer's responsibility.
- International orders cannot be returned or exchanged unless the item is defective or in the case of an error on our part.
- Returned merchandise will be inspected and refund will be issued within 1-5 business days after receiving the product.
