ALL OTHER ITEMS:
If you experience any problems with your order, please contact us and we will assist you and fix all issues.
Feel free to contact us 877-470-3757 9-5 EST Mon-Fri.
Returns or Exchanges are accepted within 30 days.
All returns will be accepted in resellable condition with all original packaging.
Please note: Please make sure your vehicle is clean before applying the cover.
Damaged or dirty covers returned back to us do not qualify for our Return Policy.
Shipping charges would be buyer's responsibility.
(R)eturn (M)erchandise (A)uthorization # is required for all returns.
Simply contact us and return shipping information will be provided together with RMA number.
You will be issued a Return Merchandise Authorization (RMA) number via email.Refund, minus any applicable shipping or restocking fees, will be issued to your payment method when item has been received and inspected at our warehouse
Fading, which occurs in all dyed fabrics, does not affect the performance of the cover and is not covered under warranty.
Returned merchandise must be in like-new, unused, resellable condition and must be securely and correctly repacked in original box, including all accessories and documents. Merchandise that is not in acceptable condition is subject to a 20% restocking fee.
Shipping charges are non-refundable.
Items returned for reasons other than fit/size or damaged/defective will be subject to a 20% restocking fee.
Customers will be responsible for return shipping on any returns not due to damaged or defective goods.
The product must be properly secured, maintained, and utilized for the purpose for which it was intended. Upon inspection, manufacturer maintains the exclusive right to repair or replace the product within the published warranty period in its sole and absolute discretion. Issues that are not covered by the warranty include, but are not limited to, any extraordinary acts of nature such as severe storms, high winds, hail, hurricanes, tornadoes, floods, freezing rain, and ice, or damage caused by animals or pets. Damage or water intrusion caused by water pooling on the cover is not covered by this warranty. In addition, any product abuse as determined by the manufacturer is not covered under the limited warranty. When possible and as a courtesy, manufacturer will attempt to repair damaged covers at a reduced cost, upon customer approval and request.
Most Premade Items are shipped within 1-2 business days. (Please allow reasonable transit time for delivery.)
Information for international shipments: Please contact us for international shipping charges - before purchase. Puerto Rico, Alaska, Guam orders will be shipped by USPS Priority Mail. Please contact us for shipping costs prior to purchase.
International Customers: All customs duties including: taxes, fees, and all extra charges are the customer's responsibility and will be collected by the carrier upon delivery. Please consult your local customs office before placing an order for rates.